Terms & Conditions


Payment:
We currently accept PayPal.  Payment is due at time of purchase or items will remain available for purchase. 

Shipping/Handling:
We combine shipping and offer flat rate priority service in the United States for $5.00.  We do our best to process and ship orders within 3 business days of purchase but certain situations may require more time.  Insurance on purchases over $150.00 will be paid by Twisted Spiders.  Twisted Spiders come safely packaged in their own individual container to ensure that you receive a quality undamaged item.

International Shipping:
We currently offer flat rate international shipping.  Depending on the size of the order shipping rates can vary for larger orders.  Note: Buyers are responsible for paying any applicable customs fees, taxes, or duties in their respective countries. Please also be aware of your country's individual laws regarding imports.  We may not be held responsible for any item held by customs.

Quantities Available:
If you would like to purchase larger quantities of items that are listed please contact us and we can try to accommodate your needs depending on our supplies.

Photos:
Our photos represent the style spider using the particular beads shown in the photo.  Due to the uniqueness of individual beads the finished spider you receive may vary slightly compared to the photo.  Spiders indicated as "One of a Kind" will have photos of the exact spider that you will receive.

Twisted Spider Finishing Options:
The following finishing options are available for our spiders:  
Small Spiders can be finished as pins, magnets, necklaces, hairclips, and ornaments at no additional cost.
Medium Spiders can be finished as  pins, necklaces or ornaments at no additional cost.
Large Spiders can be finished as pins, necklaces, or ornaments at no additional cost.
Be sure to specify in the drop down box for each spider purchased how you would like it finished.

Refunds and Exchanges:
Our goal is to have each of our Twisted Spiders adopted into a happy home!  Please notify us within 3 days of receiving your order if you are unsatisfied.  We will gladly exchange or refund any items if returned in their new/unused condition.  Buyers are responsible for all return shipping expenses unless an error was made by Twisted Spiders.